Cache/DB Cluster Maintenance
Scheduled Maintenance Report for eDataSource
The scheduled maintenance has been completed.
Posted Dec 01, 2022 - 17:28 EST
Verification is currently underway for the maintenance items.
Posted Dec 01, 2022 - 17:12 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 01, 2022 - 16:30 EST
We want to make you aware that on Thursday, December 1st, 2022 @ 3:30PM CT/9:30PM UTC we will be performing an upgrade of one of our cache clusters to more performant hardware. At this time we will be also upgrading our consumer panel harvesting database to a newer version.

Expected downtime for panel harvest is 60 minutes. The website and API will be accessible during this time.

Inbox Tracker, Competitive Tracker, Design Tracker and APIs will function as usual during this period; the only impact will be the delayed panel data. Once upgraded, panel mailboxes will be accessed again and all delayed messages will be processed.

As always, if you have any questions, please contact us at


The Email Analytics Team
Posted Nov 28, 2022 - 10:08 EST
This scheduled maintenance affected: Analyst NextGen Client, V4 API, Inbox Tracker, and Competitive Tracker.